If you can't measure it, you can't manage it' Peter Drucker
A crisis is an opportunity to grow. That sounds nice. Unless it doesn't apply to you and your business. Lower demand, higher purchase prices, logistical problems, falling revenues and a complete lack of understanding of where and how to go from here. Sound familiar?
Sometimes crises are unavoidable. They can occur both within a company and as a result of external factors. Regardless of the level and size of your business, sooner or later you will have to deal with a crisis. We will try to help you in this difficult endeavour and remind you of the 'Three Step Rule'.
Step 1: Recognise the crisis
Have you ever heard of 'learned helplessness syndrome'? Instead of taking action, we begin to justify our indecision, living in a 'comfortable' but flawed reality. A business crisis can be caused by a variety of factors, such as economic volatility, changes in the market environment, unforeseen events or internal company problems.
If your business is experiencing a gradual decline in sales or revenue over several periods, you may be on the verge of a crisis.
The emergence of new competitors or increased competition can be a stimulus to growth or an indication of a pre-crisis period in the industry.
It is important to recognise that there is a crisis situation and that it is not going away. At this stage it is necessary to carry out, however minimal, an audit of the company's financial position, review internal processes, assess changes in the competitive environment and in selected segments of the target audience. It is important to think about anti-crisis measures in advance.